Product Specification Questions

We are very interesting in purchasing your basic cookware set. One question though-- does the 7-ply material run all the way up the side of the pots as well? Thanks Darrell

The side walls are 3 ply and the bottom is 7 ply.  The bottom gives a very even and fast heat conduction and distribution.  Once the heat is in the pan and the stove setting is set at low the 3 ply sidewalls efficiently hold the heat in.  The pans hold the heat in so well that you can actually finish cooking with the stove turned off or even with the pan put in your refrigerator.  Thank you for your question.

How are the handels attached to the cookware?

The handles screw onto a weld on the outside of the pan with a square ring attachment/flameguard so they don't get hot.  The knobs also screw onto the top and are easily replaced if necessary.

Years ago I bought a set of "wonder Ware"- waterless cook ware, is this the same?

Vapo Seal is very similar to Wonder Ware. Thank you for your interest in Vapo Seal.

Can you tell me how your product compares to the old Vollrath line? I had an old Vollrath set that purchased in 1969 that I've had to dicard because the pan botton began heating unevenly and burning after 40 years of daily use. And although the ROI is no longer there for me, I can't function without a goodset of waterless cookware. I also need to be sure that the lids have vent control. Thanks for your help.

Vapo-Seal is very similar to Vollrath.  The Vapo-Seal will be a little heavier and you should find that it has much more even heating than your old set.  Over the years the cookware has been improved for fast even heat conduction with the 7PLY construction.  It cooks waterless and the vented set has a release valve.  If you are interest in buying or seeing our product please call us at 888-544-2390.  Thank you for your interest in Vapo-Seal cookware.

Can I purchase just the dutch oven? Mine disappeared. Can't cook without it.

I do have one in stock.  If you are interested in purchasing this pan it is $89 including shipping and you can get it with a dome lid or flat lid.  Thank you for your interest in our products.

Suzanne

I have a waterless stainless steel cookware set. I hace had it about 15 years. The lids have had the steam value in the middle of the lid have all come off. I'm still using the pans and placing a towel over the circle in the middle. This makes it very hard to take the lid off with out the handle and i'm not able to control the steam level. Can my lids be replaced? How much is each size? Thanks, Melinda Bender

The best thing to do is start by checking the name brand of your set.  Usually there is some print under the handle or on the bottom of the pan.  Then check for this company.  It doesn't sound like you need a lid replaced only the knob on top.  Most company's have knob and handle replacement for shipping and handling charge.

Suzanne

I just have to ask. I have seen pieces of Lustre Craft and Saladmaster waterless cookware. They are extremely expensive which can be an indicationn of extremely high quality or a lot of marketing and comission costs. The question is how does "Vapo-Seal" cookware compare in quality? Thanks, Leon Johnson

The cookware quality is very similar.  It is well made and guaranteed to last for a lifetime.  Our steel is T304 which is very corrosion resistant.   The cookware is 7ply, 3ply on the sides and 7ply on the bottom.  It has a sealing cover that allows you to cook waterless and has excellent even heat conduction and distribution.  We also have a money back guarantee.  If you get the cookware and do not feel that it performs as it should we will give the customer a full refund.  Thank you for your interest in Vapo-Seal.

I need a replacement cover for my 12 inch skillet. My husband set it on a hot burner and ruined the cover. The pan is useless without a cover. I am willing to pay for a new lid It was bought in november 2010 The cover is silver and the knob is black. I love that pan and used all the time. Please can you help me. order number was 2801 receipt ID 1768-7928-6529-9228

To replace the cover the cost would be $35 including your shipping.  Is it possible to get the black knob off?  This is replaceable at no charge.

I did not see a direct answer to the difference between salad master and vapo seal. except for the pricing. what are the differences between vapo seal and salad masters?

Both Saladmaster and Vapo-Seal are made to work with little moisture or water and no grease. They are both heavy weight construction stainless steel with additional layering of alloys, and elements such as aluminum which do not touch your food but are great heat conductors. The two products are not constructed identically however they work with the same concept of cooking and are both guaranteed for life.

Can this cookware used with induction heating elements?

Yes. All or our products are compatible with an induction range.

Hello I'm looking into buying your set. I have a question about cooking eggs in your skillet. Do you still not add oil or butter and how does it not stick with cooking a fried or scrambled eggs.

For eggs and fish it is necessary to use spray Pam or other oil/butter. All other meats can be cooked with out fat. Eggs stick the least when you don't stir your scrambled eggs as often letting them set up or cook and then turning once or twice. Hard cooked or soft cook eggs won't stick as long as you have a little lubricant (oil/butter/Pam) on the bottom. Thank you for your interest.

I'm looking into buying your cookware set. I want to make sure it will work will on on glass top stove.

It does work well on a glass top stove. The pans set flat and level. Thank you for your interest.

How does this cookware compare to Americraft Cookware which makes Kitchen Craft and Healthy Gourmet Stainless sets?

Our cookware is very similar to the Americraft brands. It is made with T304 stainless steel on the inside and out has a 7ply construction for fast even heating. Our cookware has a sealing cover that allows you to cook with little to no added moisture like the Americraft brands. We also have a lifetime guarantee and a money back guarantee. Thank you for your interest in Vapo-Seal.

I have Lustre Craft set of pots and pans purchased in 1971...they are still great and I have never regreted purchasing them..I am now in need of some replacement handles and am not sure if your will fit. How can I find out? Thankyou for your assistance.

Lustre Craft was made by the West Bend company and replacements can be found at www.regalware.com. Lustre Craft isn't listed but the Lifetime brand handle will work for your cookware.

Where are your products manufactured and where are the materials imported from? Thanks!

Our products are manufactured in China and the surgical stainless steel is imported for Korea. Thank you for your interest in Vapo-Seal cookware.

I purchased kitchen craft cookward 40 years ago. How does this cookware differ from kitchen craft?

Our cookware is very similar to Kitchen Craft.  It is made for very even efficient heat conduction with high quality stainless steel on the inside and out and additional layers of aluminum, and carbon steel for fast even heat conduction.  It has a lid designed to create a water seal  so you don't need added water when cooking most vegetables and cooks on a lower heat setting than most types of cookware.  Thank you for your interest in Vapo-Seal.

I'm looking into buying your cookware set, How does this cookware set differ from AMC cook ware?

After I researched a little about the AMC cookware it appears to be the a very similar product. Our cookware is made of surgical stainless T304 grade steel. It is lifetime guaranteed, uses less heat, and is the last set of cookware you will ever need to buy.

I have a 6 qt. 3ply Lustre Craft 18-8 pot---purchased around 1965 (?) and the center of the pot has warped. I have a "smooth" burner top stove, so the pot whirls around on a 2-3" base. The food also burns right there in the middle. I love my soup pot but what can be done to flatten it out again?? The handle of the 6" kettle broke off years ago; however, it works perfectly from stove to table. I just grab the "stub" carefully!

Lustre Craft is no longer made but the handles and knobs are interchangable with Lifetime products. You can find more about Lifetime cookware at www.lifetimecookware.com.

My cookware set I purchased about 40 years ago is still as wonderful as the day I purchased it. The pots are listed as Kitchen Craft Multicore 5 ply stainless steel. Is this the original company and product that I have in my possession?

We are a different company.  You can find Kitchen craft at www.kitchencraftcookware.com or call them at 800-800-2850.

When I was 19 years old I purchased a Homemakers Guild set of waterless cookware. I got married at 22 and have been using this set ever since. I'm 66 years old. But, someone stole my electric skillet at a potluck and one of my small skillets is missing a handle. I have tried everywhere on the internet to find out how I can replace these parts. Do you own Homemakers Guild. I tried Regal but they don't mention Homemakers Guild. Can you help?

Homemakers Guild was a West Bend product which was bought out by Regal Ware.  If you go to www.regalware.com and go the the right side of the page "customer service" and "order parts online" there are a few parts that can be purchased for Homemakers Guild.  You can also try calling them at 262-626-2121

This is not a question, but a comment. I have been in sales for 50 years. I currently sell Kitchen Craft waterless cookware. I just want to say ...It is nice to see another company that believes in NOT BASHING the competition. After reading many of your posts what I see here is refreshing. I will not be purchasing your product ...for obvious reasons...but I like what I read.

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What Set Do I Need To Feed 8 To 10 Peoples.

Probably the 17PC with the 12QT although the 17PC should work fine too.  Thank you for your interest.

I am interested in purchasing a waterless cookware, I wanted to know whether your cookware is dishwasher safe? both pots and lids, whether vented or not? also does world's finest cookware have the same construction as does vapo-seal?

The cookware pieces and lids are dishwasher safe.  Our cookware is similar to the World's Finest Ultra set which is 7Ply construction with T304 inside and out.  Thank you for your interest in our products.

I have a 30 plus set of Permanent waterless cookware. Are your handles interchangeable with this brand. If not who can I contact for these handles I need two of them thank you so much!

It would be best to get these from the proper company to assure correct fit.  Permanent is now owned by Regal Ware.  You can visit them at www.regalware.com or call them at 262-626-2121.  Thank you

Where are these pots made? Please say US.

The cookware we sell online is made in China.  If you only want American made we have a set made in Clarksville TN.  It has pretty much the same pieces as the Vapo-Seal, it is 5PLY rather than 7PLY and is $150 difference in price.  It's a great set! If you are interested in this cookware please let us know and thank you for your interest.

What is the name of the line you make in TN? How do we purchase it?

We have a 5 Ply set called Flavor Seal that is made by New Era.  The price for the set is $479.  Thank you for your interest in our products.

What is the difference between vented and nonvented?

The vented set is for newer cooks to help them know when the food in the pan is hot enough to turn back to low.  With waterless cooking you usually start your burner on Medium to Medium High heat and then once the pan is hot you turn the burner to low.  The vent whistles to let you know that steam has built up to a point where it is time to turn the heat back.  With the non vented set you wait for steam to escape from the sides of the cover and then turn your heat to low.  The benefit of the non vented set is that the solid cover assures you will keep all of your heat in once it is at low.  With the vented covers you need to remember to turn the vent off once you turn the heat down or you will continue to lose heat and moisture.  Thank you for your question!

I inherited my Salad Master Cookware. I can hear water sloshing around in the fry pan. How would water get inside the cookware. Is it dangerous to use? Water and electricity aren't a good mix.Thank you.Sharon SteffenOlathe, Ks

I would definitely call customer service on this.  Their number is 262-626-2121 which is Regal Ware.  I am sure they will be happy to help you with this.

please tell me in detail why I should buy your product instead of americraft, I am going to purchase new cookware and saw a demo on their product.

Americraft is a great set of surgical stainless steel waterless cookware but it is very expensive for what you are actually getting.  Our products are value priced.  They are made of high quality non corrosive T304 stainless steel on the inside and out (same type Americraft uses) and have a great heat conduction core  that creates very fast and even heat.  The lids create a Vapor Seal like Americraft which holds all the moisture and heat so you can use lower heat and little to know added water when cooking.  We only want happy customers so we have great customer service and allow you to preview products before you pay.  Whichever company you decide to go with  just look for higher quality stainless steel T304 , 7ply construction and of course sealing covers.  If you are wanting a great new set of cookware, surgical stainless steel waterless cookware is definitely a great long lasting product!  Thank you for your interest in our products!

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