General Product Questions
Do the lid knobs screw on to an already existing bolt? Do the long and short side handles fasten on with furnished bolts?
The lid knobs do screw on to an existing bolt and the side handles are attached with a bolt.
can you fix my towncraft electric skillet. the place to plug in cord looks worn. also i need a new plug.
Because we do not carry Townecraft cookware name brand we do not carry replacement parts. If you need these parts you can find the company at www.townecraft.net. You can email them at email@example.com or call them at 1-800-977-7687 Also, their address is:
One De Boer Drive
Glen Rock, NJ 07452
Yes. Our cookware works great on a ceramic electric cooktop. Our cookware is designed to give fast even heat conduction and distribution throughout the entire pan (side to side, top to bottom). Each type of stove whether gas, electric or ceramic will require a slight adjustment up or down in temperature. Even the brand of the cooktop can make a difference. A good rule of thumb is to start your heat on medium to medium high until hot and then turn down to low. These setting can be just a slight setting above or below medium, medium high, or low. Thank you for your question.
For all dehydrated foods use the instructed amount of water. Hard boiled eggs also are boiled in water. Thank you for your interest in Vao Seal.
In June of 1966, I purchased a set of Aristocraft cookware by Westbend. Do they have knobs or handles for this in stock?
Westbend has been bought or merged with Regal Ware. You can order replacement knobs and handles at www.regalware.com or contact them at:
Regal Ware Worldwide
1675 Reigle Drive
Kewaskum, WI 53040
We had purchaced water less cookware in the late 80's and it was lift time warrenty, There is handle broke and on top of the lid broke also, I can't seam to find anyone to help me with this problem? Can you, they where made by Society Enterprize Co.
These handles can be ordered online at www.regalware.com or you can contact the company at
Regal Ware Worldwide
1675 Reigle Drive
Kewaskum, WI 53040
The best place to start when getting replacement handles is to look on the bottom or under the handle for the name brand. The following is a great resource website with information on most of the waterless cookware companies: follow the link www.school-for-champions.com/health/waterless2.htm
Yes. Our cookware is designed to work great on an induction range. Thank you for your interest.
The first thing you should do is get as much information you can from your cookware. There should be some writing stamped on the bottom of your pan, under the handle or on the cookbook. Once you have the information you can contact that company for information. If you need help finding the company you can go to www.school-for-champions.com for a complete list or call us and we can help you find the contact information.
Waterless cookware itself does rice very well. Because of the sealing covers and even heating the moisture evenly spread throughout the pan and it makes wonderful fluffy cooked rice. I would recommend any of our pans for cooking rice. Thank you for your interest in Vapo-Seal cookware.
Shipping from Virginia(our location) to California usually takes 5 business days or one week. We ship products the day of order or the day after. Thank you for your interest in Vapo-Seal.
My problem is that I am considering buying the cookware set, but will not give the gift until the middle of June. I will not know if the recipient likes the gift, and it will be 3 months from now, and 2 months past the return guarantee. What do you suggest in this instance?Also, I have used Flavor Seal by Cory since 1972 and love it. Is this product similar?
If this is for a gift then you can return it after it is given as long as you don't use the cookware. In a case like this just call us and let us know the circumstance. Our cookware is very similar to the Flavor Seal. It is made of similar materials and has great heat conduction and sealing covers for the waterless cooking method. Thank you for your interest.
is this set dishwasher safe and are the lids oven safe on the dutch oven? do you also have a large roaster to match the set? I'm not interested in the egg poacher, can it be substituted? thank you so much
The cookware is dishwasher safe and oven safe 350 degrees. The largest dutch oven we have is 7QT although we have various sizes of stockpots. Thank you for your interest in Vapo Seal.
what is the differance between the vented lids and the non vented lids. Are there differant techniques in using them?
The main difference between the vented and non vented is in the way you know when to turn your heat to low. With a vented lid when the steam begins to build in the pan the lid whistles to tell you to turn it to low. You then close the vent and turn it to low to finish cooking. With the non vented lid the lid moves up and down to allow the steam to escape. This is an indication to turn the heat to low to finish cooking.
Ive heard that cooking with pots and pans that are made from surgical stainless steel are the healthiest option being that you dont get any bacteria(such as you do from cast iron) or chemicals(cooking with teflon) is this true? Is there really a health advantage to buying these surgical steel pots and pans?
Surgical stainless steel is most definitely the cleanest and safest metal to eat from. It's properties such as non porous, corrosion resistant, and hardness keeps your food free of any bacteria and chemicals from other types of cookware. It doesn't ware out and with the heat conduction core it cooks very evenly and fast on a lower heat. Thank you for your interest in Vapo-Seal.
The handles on my set require constant tightening. They have fallen off in past. I purchased this set in 1978.
It sounds like your handles are stripped. If you tell me what brand of waterless cookware you have I can help you get your handles replaced.
Yes. All of the items are induction compatible. If you would purchase something and find it not to work properly we will give a full refund. Thank you for your interest in our products.
Is it possible to get a set of instructions for the Maxam food cutter? We received one for a gift and don't have a book.
Please send me your email address or physical address and I will send you a copy of an instruction manual.
If you can send me your email address I will send you an instruction guide. Sorry for any inconvenience.
I purchased a set of your cookware 35 years ago and the electric skillet no longer works properly. I was told I could get this replaced for little to no cost. Is that true? Your product was/is fantastic!
Please let me know what information you can give me from your product and I will help you to get the replacements you need.
Please tell me about your Warranty. Is it Lifetime on all of the cookware and supplies? I am *very* interested in learning about this waterless cookware!
Yes. We have a lifetime guarantee on the products we sell. The guarantee comes in the back of the cookbook that comes with the set. We also give contact information on this cookbook so if you have any issues you can reach us.
I cooked some ham on the flat skilet and it won't come clean, know it's brown can't get it clean scared of scraching the surface.
Try using barkeepers friend. Put the cleaner on the surface that is brown and rub with a dry paper towel applying pressure. If this doesn't work if you use a copper scouring pad it should come clean. Copper is softer than stainless steel so it shouldn't scratch.
You can cook shredded potatoes without oil and if you will be surprised at how good they taste. If you want to give them a added fried taste you can add a little oil or oil spray. The less you stir the potatoes the less they will stick. If you are going to cook the potatoes shredded it is good to soak the potatoes in water for several minutes first than drain the water off.
Do you have an installment plan to pay for the cookware? I am interested in the $715.00 vented set. Is it possible for me to make three payments?
If we do the installment plan on this combo special I would also like to send the merchandise in installments. For example with your first $240 payment I would send the 17PC set with the second $240 payment. I would send the cutter and the 12QT and with the third $240 payment I would send the electric skillet. Thank you for your interest in our products. Suzanne
At the Texas State fair, waterless cookware is demostrated daily, but no one addresses simple things like frying an egg. How is it done? Demonstrators stress no grease for health reasons, etc.
To cook eggs you need a little oil, butter or Pam spray and cook on medium temperature. Eggs and fish both do still require some type of lubricant to keep them from sticking because of their consistency. The less you stir your eggs the less they will stick to the pan. Thank you for your question.
I purchased the Queen Anne brand of your waterless cookware in 1969-70, not exactly sure which year. I love the cookware, am still using it, however some of the knobs and handles have started to deteriorate, the knobs have the codes 161-BA and AP1 or i-2, and there is also a small round flat piece of plastic between the knob and the cover, I also need some handles, can you help me.
Here is information on where to get replacement parts for your Queen Ann brand of waterless cookware. This information was taken from www.school-for-champions.com
473 St Mary's Road
Winnipeg, Manitoba MB R2M3K9
Manufactured in the U.S. by the West Bend Co
Customer Service: (262) 306-7054
Our cookware is similar in many ways to the Townecraft brand. Vapo-Seal is constructed of similar materials and has similar features such as low heat cooking, minimum moisture cooking, greaseless cooking, and stack cooking. We have a lifetime guarantee like Townecraft and a preview program which allows you to look at our cookware before you purchase it. We also do have a money back guarantee too. Thank you for your interest in our cookware.
We don't do these anymore. We do try to help you as much as possible by phone on the waterless cooking method. Thank you for your interest in our company.
Hi i have the set. my cleaning powder is finished how can i get that? where can i buy or how can i order?
You can buy Bar Keepers Friend at Wal-Mart or at www.barkeepersfriend.com
If you would like to return your cookware please call us and let us know. We will give you a full refund as soon as we receive the returned items if returned within 30 days and you are not satisfied.
We have been using the HOMEMAKERS GUILD cookware since the late 60's is this one of your product lines?
Are cookware is very similar to this but Homemakers Guild is a different company/brand. If you are trying to find Homemakers Guild you can call 262-306-7054 or go to www.regalware.com. Regal has bought out many of the waterless cookware brands including Homemakers Guild and still warrants and sells many of these brands.
I have enjoyed my VitaCraft cookware since I purchased it around 1958. My dilemma is: I purchased a ceramic cook top and due to many,many years of cooking the bottom section of my double-boiler set has become rounded and is quite difficult to cook in because it doesn't set flat. Can you help????
It is very likely that the company will replace your piece under the warranty. There contact information is 111000 W 58th Street
Shawnee, Kansas 66203 913-631-6265 or 1-800-359-3444. You can also find them at www.vitacraft.com
Please send me any information on your pans and I will find you the proper replacement.
I purchased a set of Miracle Wear in the early 70's and they are the black color. The bottoms of the pans coatings have worn off and food sticks. Too, two of my pans have bubbled out on the bottom and will not set level on the burner. Is my warrents any good, I can't find the cookbook with the set. Thanks, Jane Cave. Box 74, Glendale, Kentucky 42740.
This particular brand I am not familar with. I have heard of Miracle Maid. If your set is Miracle Maid these pans are warranted against defects and you can probably get them repairs or replaced. Miracle Maid is part of Regal Ware. You can find them at www.regalware.com
My wife purchased a set of the waterless cookware (Cory) and we are looking for a replacement handle for the dutch oven. The ones on your site are not the same handles that are on her dutch oven. Could you tell me where I can find a replacement handle for this? SHe uses it all the time but now since the handle broke, she can't use it because she is unable to pick up the pan. Can you please help me out with this?Thank you
Cory is part of New Era out of Clarksville TN. You can find more about them at www.neweracookware.com I don't have a phone number for them at this time but there address is New Era, Inc.Customer Service Department, 157 Airport Rd., Clarksville, TN 37042
I am currently researching waterless cookware. Does your product have vapor lock seals? Thank you, Wendy
Yes. Each pan has a lid that is designed to seal to the pan with a water/vapor seal. Both the non vented and vented sets will create the vapor seal.
It is fine to put it in the oven up to 300 degrees.
My inlaws have been with us for the Holidays, they recently burned a silicone steamer into one of my pans. What exactly does the warranty cover?
Usually on something like this you will need to pay a replacement cost which is a little lower than the regular cost of a pan. Let me know which pan you need and give me all the details you have from the set(words on the bottom or side). Thank you
We had some brown stains on a pot and the skillet.We tried cleaning with Bar Keepers that came with the product without success.We purchased some copper pads per the above FAQ suggestion.I was surprised the copper scratched the surface of skillet and the pot especially after paying $415 for the set.Do the scratch's affect the performance of the pot/skillet?I now need to know how to remove brown stains from food without scratching the surface. Please advise.Thank YouRon Tanner
Sometimes when first using the stainless steel it will develop brown or cloudy spots which will lessen as you use it. If the Bar keepers friend that we sent with the set is not working try the powder formula with a paper towel a drop of water. The less water you use with the liquad barkeepers friend or the powder formula the better it performs. Apply pressure with a paper towel. This usually works well. Over time your cookware will develop light scratches. This will not effect the performance of the cookware as the steel is too thick to penetrate to the second layer which is carbon steel. I hope this helps.
Glad to find you online. I bought my old Duncan Hines cookware back when my now 40 and 45 year old daughters were tiny. Have no handles anymore. Still my favorite for cooking. I use potholders and two hands to handle hot pots. Sure would be nice to replace at least one of those handles. For years now my kids made fun of my old pots. Last year they went together and bought me a new set of another brand backed by famous chef for Christmas. I already ruined one of the new pots by setting it on high to boil and forgetting it. The water boiled out and it bonded itself to the electric eye. The layers of the bottom seperated when I pulled it off. Pulled out the old pots again.
For Duncan Hines brand waterless cookware call 262-626-2121 or online at www.regalware.com. They can help you on this.
I have a lg. skillet and sm. skillet and they both stick so bad that I have trouble using them. I wonder if there is anything I can do to prevent them sticking.
Sorry I didn't answer you sooner. It is best to not use any higher heat than a medium setting. Most meat will stick at first but will release from the pan once it is brown. For fish and eggs use a small amount of oil or Pam.
I noticed that while you are stressing the waterless cooking, you glazed over the greaseless factor. I have waterless and greaseless cookware that I purchased 30 years ago from Lifetime Cookware which actually *does* cook with no grease or oil spray etc..even fish, steaks, pork chops, etc and you can cook them from frozen, no thawing needed.. how does this cookware stand up to Lifetime Cookware which is the industry standard in surgical stainless greaseless/waterless cooking? As I said, I am a long time customer and am still in love with my set as I was the first day I was given a piece of Lifetime for my high school graduation. I was frankly surprised to see another cookware even made of the same stainless on the market. Please advise?
Thank you for bring this to our attention. It is good to see that you are using your lifetime cookware properly. It is true that meats will not stick including fish and the best results are when you use frozen fish/meat. I will review the site and look to improve the understanding of the greaseless factor. Thanks for your input!
How does your product compare to Kitchen Craft? We saw a demonstration today and have never heard of waterless cookware.
We are very similar to Kitchen Craft. Our products are made of T304 surgical stainless steel on the inside and the outside with additional layers of aluminium and carbon steel for quick even heating. The lids create a vapor seal that allows all of the heat to stay in the pan. These pans are very durable, easy to clean and if used properly can improve the taste and nutrition in your food. The sets come with a cookbook to explain how to use it. Thank you for your interest in our cookware.
Most shipping charges to Canada are an additional $50. There is usually a customs charge once your cookware gets to Canada. Thank you for your interest in our products.
Some Wal-Marts and Food Lions carry it. You can also order it online or find a retailer at www.barkeepersfriend.com
Watched all your excellent info videos and have a question. Besides price what is the difference between your products & lifetime??? Thanks.
There is not a lot of difference between the two. They are both constructed similarly and work similarly. We have a lifetime guarantee and a money back guarantee so if you are interested it is definitely worth taking a look at it. Thank you
The Vapo-Seal is made in China. If you are interested in American made only we have another set called Flavor Seal available. It has basically the same size pieces and is $150 more or $479. If you are interested in this product please call us at 888-544-2390 or email firstname.lastname@example.org. Thank you for your interest.
I purchased a set of waterless cookware in 1967. I think it was called Camelot. Both handles of the smaller pots have broken. Can you advise as to where I can replace them? Thanks.
I can help. This trademark is owned by Regal Ware. More information about them can be found at www.regalware.com(Camelot is listed there) or by calling 262-626-2121. I am sure they will be glad to help you with your replacements.
We have a set of "Cordon Bleu" waterless cookware purchased in the 1970's. Our daughter would like to have a set like it but I can't find them anywhere. The description of your set sounds very much like what we have. Are they the same product with a different name?
Regal Ware owns this trademark of Cordon Bleu and continues to sell other name brands of waterless cookware however I am pretty sure they do not sell Cordon Bleu anymore. Our cookware is also very similar to Cordon Bleu and the other sets that Regal Ware now offers. Our products are sold at a fraction of the price due to the method of sales we currently use. You can expect to pay no less than $1000 for a small Regal Ware waterless cookware set. I would like to recommend you consider our products on the preview program. To preview call us and we will send you the cookware to look at. If you like it you can send us a check or call us with a credit card. If you don't like it we will send you a label for you to return the product at no cost to you. This allows you a no risk opportunity to consider us.
Thank you for your interest!
Im looking at purchasing a set of surgical stainless cookware. I recently saw a demo "sales pitch" on Royal Prestige cookware. How is your product different other than the distibution method. Also their lids will fit backwards on the pans for storage and will not fall off if they are hanging from a rack, does your Vap-Seal have this feature?
Our cookware is very similar to Royal Prestige. It is constructed similarly and works similarly. The lids to fit inside the pan for easy storage and they can also be hung on the wall by the handle. If you would like to see our products call us about our preview program. Thank you for your interest.
The handles are welded on. They are very easy to replace with as they screw on to the side weld. Thank you for your interest.
1970 my mom bought me a set of westminster waterless stainless steel cookware the sauce pan and the 2.5 qt pan top's handle have broken do you carry replacement parts for them?
Unfortunately I have no information on this brand name of waterless cookware. I would suggest you continue to research online. I looked in some depth but can't find the manufacturer. They may be out of business.
I have the king kutter and did not receive any information on how to use it or any recipes I was told that it came with both, how do I get them.Theresa
Where did you buy the King Kutter?
I have a set Queen Anne cookware since and i need to replace some of knobsand handles.I would like to know where to order them and if the warranty still covers them.Thank You Regards:Judi Holmedal
You can get the replacements for this by calling (262) 306-7054
Hi, I have had my set for 40 yrs...The set is in great shape, but 1 med. size pot, the bottom bubbled up. Does the warrenty cover any of the price for a new one? thank you
It should be covered for replacement if the company is still in business. What is your brand name? This will help me help you locate the company.
two of my covers for the foreverware t304 Surgical stainless 9 element pots (8" & 9")got lost when I moved, how can I replace them or where should I buy them
I am sorry but I am not familiar with this brand. You can try www.school-for-champions.com/health/waterless2.htm for possible help.
How do you go about boiling your pasta, eggs, or just water to brew tea if you should never cook above medium or med-high settings on stovetop? Also, how long will the process take to boil?
You can use high heat if necessary for boiling, blanching or simply wanting to get your pan hot quickly just make sure you keep an eye on the pan and food so when it is hot, boiling etc you can reduce the heat.
Can you tell me if you've heard of the Saladmaster Company in Dallas TX that makes waterless cookware? If so, how is it different form your cookware? It looks exactly the same and is described the same. Theirs is called Saladmaster healthysolutions Ti titanium stainless steel.Thanks!BAB
Saladmaster is a brand of waterless cookware. They are very similar to us. Their biggest selling point that distinguishes them from some of the other waterless brands is the Ti 316 which is suppose to be a superior grade of stainless steel then the T304. T304 stainless has been considered a very strong non corrosive metal that will not react to bases or acids easily and has been used in the majority of the major waterless companies since the 60's. Our cookware is lifetime guaranteed and we have been in business since 1960. Let me know if you have any other questions about our cookware. We do have a preview program if you are further interested. Thank you for your interest. Suzanne
What is the difference between vented and not vented cookware - what are the pros and cons of each? Thanks
The vented pans have a hole in the lid with a valve that you turn open when first getting your pan hot. When the pan is hot and steam is escaping from this vent the vent will whistle. At this time you will need to turn your heat down to low and turn the vent to closed. The non vented pans have a solid stainless steel cover. It is less discrete as to when the pan is good and hot. You tell you need to turn the heat to low by the steam escaping from the side of the lid or the lid moving up and down. Once this occurs you turn it to low and the lid will create a vapor seal(water seal). I recommend the non vented lids to any experienced cook who can easily tell when a pan of food is hot and steamy and ready to turn down because there is no vent to close or accidentally leave open and you can always be assured you will get a vapor seal. The vented cover is best for new cooks who are just starting out and need extra assistance with gauging the temperature of the pan. Thank you for this great question!
In 1972 or 1973 my husband and I hosted a cookware party in our home. We purchased a set of waterless cookware with a warranty. I have a broken handle on a saucepan and a pitted spot in the dutch oven. Who do I contact about this? The cookware has served my family well.
Please send me more information about your name brand and I may be able to direct you to the proper company.
Please give me more information on your name brand and I may be able to direct you to the proper company. Thanks.
It should work OK however high heat for a longer period of time will overcook all of your food if not burn it. Waterless cookware is designed to need less heat and it holds the heat very well so it cooks faster at a lower temperatures. If your recipe calls for high heat you may want to set it to medium high and shorten the period of cooking time. Never let your pan get dry with high heat this will damage the pan.
I have a set of Karilon Gourmet stainless cookware from the 70's. Can replacement handles, pans be purchased? Is the company still around?
I am sorry but I am not familiar at all with this name brand.
I bought a set of your cookware in 1992 while in Nursing School @ North Ga.Tech in Clarksville,Ga. Several years there was a fire and I lost it but was very pleased with it..Hope to buy another one in the near future..
Most waterless cookware companies will replace sets damaged by fire at a discounted rate. Check with your company/brand and see if they will do this.
Try Regal Ware at www.regalware.com or by calling them at 262-626-2121
I have lost my 7quart roaster lid. Where can I order another lid for my 7 qt. roaster. I lost mine at a carryin. It is A saladmaster T304S.Thank you
Saladmaster is made by Regal Ware. You can check with them at www.regalware.com or by calling them at 262-626-2121
I know that the aluminum is a layer and not touching the food, but can when the pan is heated the aluminum leak through into the food?
No. The layer of steel is very resistant to corrosion. The T304 composition is resistant to acids and bases and will not corrode or pit. For the aluminum to leak or combine with your food it would have to get through a thick layer of steel and the only way this is possible is if it pits or corrodes. Thank you for this questions.
My mother brought a set of the set of the saladmaster cookware back in 1970 and loves them, but the bottom of her 3quart sauce pan is now "pitting". Is there a guartantee on the pans?
You will have to contact Saladmaster for this. They will be glad to help you at 1-817-633-3555.
i recently saw a demo for kitchen kraft, what are the differances from your product to theirs and also why such a price differance?
Both Kitchen craft and Vapo-Seal work using the same concept of low heat low moisture cooking. Our cookware is made with T304 stainless on the inside and outside sidewalls with additional layers of carbon steel and aluminum in between the layers(7Ply). Both Kitchen craft and Vapo-Seal have great even heat conduction and they both cook food fast and evenly. The biggest price difference is in the sale itself. Kitchen craft has a wonderful demonstration to show the value of the use but it cost a lot of money for the booths, shows, training and commissions. We work with customers on the phone and by email. Our cookware does come with a cookbook to explain the proper method of using it. Thank you for this question-Suzanne
The steam will remain in the pan for a long period of time after you take it off the burner. I recommend you lift the lid shortly after you take it off the burner otherwise the lid can seal very tightly if left to cool for a long period of time.
It is possible I can help you find the right handles and knobs. Please look on the outside of your pan for any information on the brand or type you have.
I just looked at a display of Royal Queen Waterless Cookware at a fair. Is this the same as the Vapo-Seal brand?
We are a different name brand. There are many brands of waterless cookware but they are made very similarly.
Yes. Brown the meat first on medium heat and then add vegetables or other food. Heat until whistles and then turn the stove to low. Cut denser foods such as potatoes and carrots thinner then foods like cabbage or broccoli so they cook in the same amount of time. Thank you.
Yes. Brown the meat first on medium heat and then add vegetables or other food. Heat until whistles and then turn the stove to low. Cut denser foods such as potatoes and carrots thinner then foods like cabbage or broccoli so they cook in the same amount of time. Thank you.
I need replacement handles and knobs for a set of flavorseal/cory purchased in 1962/63. Where can find repacements/
We may be able to help. Can you send me a picture of your cookware to my email. email@example.com.
I haven't seen anywhere on your website that explains or describes what the handles & knobs are made of and whether your cookware can be put in the oven or up to what oven temperature F. the handles/knobs can withstand. I sometimes like to finish a dish I'm cooking in the oven and want to make sure of what your product can do before making a purchase. Thanks for having a great website that explains your product so well.
Bake-resistant Handles and Knobs
The handles and knobs on all of our waterless cookware products are made of a special heat resistant material. They do not get hot to the touch when you are cooking on the stove, and are actually oven safe up to 350 degrees Fahrenheit Thank you for your interest.
I purchased Quality Crafts Kitchen ensemble in 1969. The handle from the smallest saucepan has been cracked for a number of years and in finally broke off. I cannot find the manufacturer, the distributor (Society Products) or anything else concerning the product. Can you help me. I actually love the cookware. It has lasted through numerous replacement sets that my husband has purchased.
Unfortunately, this is not a brand I have ever heard of. I am sorry I can't help.
hi , i have a set of townecraft cookware i need a knob for one of the lids ,it has a number (321-19) on it ,the lid has a stud made to it . do you have one ? know where i can get one ? thanks ,jim
Replacements for Townecraft can be found at www.townecraft.com or by calling 1-800-977-7687. Thank you
I own a set of Amway Queen Cookware. I need to replace the lid knob's on several pieces. Is that possible.
Check with Amway. Here is a link to them http://www.amway.com/Shop/Product/Category.aspx?dsnav=N:4294966501
Yes. The pans are constructed so they will work on an induction stove.
If someone gives you their used Vapo-Seal cookware of if one happened (unlikely) to be found at a yard sale is it still under lifetime warranty? One company who's products I bought new from them have a warranty that "if you even find one in a ditch broken we will fix it" Of course no one in their right mind would put their product in a ditch but it just goes to show how they back up their product. Thank you! I appreciate your commitment to your product and service.
We will fix or replace any Vapo-Seal brand cookware piece. It does not have to be the original purchaser and can be any current owner as long as they do have our brand/trademark. Thank you for your questions.
Where can I get round filter sheets for the drip coffee pot? The stores arounnd here only have the pleated ones. I find that my Lifetime Coffee Pot makes better coffee than the K-Cups,with fresh ground coffee.
That's a good question. I have never used the cookware for coffee. Are you looking for round disc ilke this? You can order these online at www.kitchenworksinc.com.
Purchased BergHoff stainless steel waterless cookware 15 years ago. Temperature gage on lids no longer work. Can they be replaced? Are they covered by life-time warrenty? Also can the large pots be used as Dutch ovens?
Sorry for the delay in answer. Check www.berghoffworldwide.com for information on replacements.
The Flavor Seal is 5 ply throughout and each pan is about 1/2 QT smaller than the Vapo-Seal pans. They both are made with the same material types such as T304 surgical stainless steel. Thank you.
Due to high shipping cost we do not do trade ins. I suggest you try to fix up your old set (replace worn out handles and knobs) and give it to someone who will use it. If you need help finding your brand of cookware replacement handles please let me know.
I purchased a set of FoodMaster Stainless Waterless Pots in the mid to late 80's. My knobs and handles are very loose and will not stay tight. I think they are worn out. My pots do not have vapo seal. Is there anywhere that I can purchase new handles and knobs for them?
Can you give me any other information from your pans? Does it have any other names that may help me to identify this brand? This name I am not familiar with. Thank you, Suzanne
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